Effective Date: January 1st 2024

Welcome to Valley & Laurel. We are committed to protecting the privacy of our clients and ensuring the security of their information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information in accordance with legal requirements in the United Kingdom.

Information We Collect

For Purchases and Account Management:

• Personal and Company Information: We collect your name, company name, email address, billing address, delivery address, telephone number, and payment details to process your transactions and manage your account with us.

• Additional Information: Depending on your country and the specifics of your order, we may request additional information to comply with legal requirements and ensure the successful delivery of your order.

For Our Newsletter:

We collect your name and email address. If you represent a business outside of the UK, we will also ask for your VAT number to ensure compliance with tax regulations.

How We Use Your Information

Your information is used to:

• Process transactions and manage your orders.

• Comply with legal and regulatory requirements.

• Communicate with you about your account or transactions.

• Send you our newsletter and other updates with your consent.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except to those trusted third parties who assist us in operating our website, conducting our business, or serving our clients, so long as those parties agree to keep this information confidential. We may also release your information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We implement a range of security measures to maintain the safety of your personal information. Despite our efforts, no security measures are completely impenetrable, but we strive to protect your information to the highest standards.

Cookie Policy

This website utilises cookies to enhance your browsing experience and provide relevant advertising. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.

We use Strictly Necessary & Functional cookies to enable you to use our site more easily for example, remembering entries into our forms. We may also use Marketing & Measurement cookies which include Google Analytics, Google Ads and Meta pixels. 

Google Analytics helps us understand how visitors interact with our site, enabling us to improve its functionality. Google Ads uses cookies to personalise advertisements based on your browsing activity. For more information on how Google uses cookies, please refer to Google's Privacy Policy and their information on advertising cookies. You can manage your cookie preferences through your browser settings or opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, and manage your Google Ads preferences through Google Ads Settings.

For any inquiries or further information about our privacy practices, please do not hesitate to contact us at info@valleyandlaurel.com.

Your Rights

Under the GDPR and UK law, you have rights to access, correct, or delete your personal data held by us. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at info@valleyandlaurel.com.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes to our information practices. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our treatment of your information, please contact us at info@valleyandlaurel.com.